Quite some time ago, I was totally hooked onto Fish & Co. My sister brought me there once the first time and I had new york fish and chips. It was filling and very very delicious… fresh fish and chips in a pan.

From the second time onwards, I always ordered the Seafood Platter for 3, which includes mussels, calamari rings, fish and prawns and indonesian flavoured rice. about 30 dollars for a platter, it’s definitely a seafood feast for you and your mate, or another.

Last time round, i visited the Fish & Co at Tampines. Like before, i ordered the seafood platter, only that this time, I made a special request for less calamari rings and more mussels. The food came, and there were no calamari rings at all. There were a few more mussels than usual. I asked for the waiter, and he said he would check it out if they can change it for me. The manager arrived at the table shortly and asked what the problem was in a very polite manner. Then she said there’s no problem with adding a bowl of calamari rings and asked if i would like them fried or grilled. The extra bowl of calamari rings came, hot and skillfully fried. We were very happy with our food. At our departure, the manager came and apologised again, hand us her name card and wish us a good evening.

There ain’t many such good customer service managers around, and what the manager did really surprised us and made us leave as happy customers. It wasn’t so much the food, it was more the attention and the positive attitude that the staff at Fish & Co had.

The branch at Wheelock place is always cramped and packed and sometimes it takes about 20mins in the queue to get a table. But the quality is the same at all branches. Overall, my experiences at Fish & Co have been good.

Try the seafood platter the next time you go. Pat on the back, staff of Fish and Co!